Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
hi
I think recently dropbox said they are downsizing the free space to 200 mb. and my previous files are all lost.
is it possible to recover them?
You need to look at the same place - www.dropbox.com/events or do a search for it on Dropbox and the computer.
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Dropbox quota is 2gb unless you have paid account or bonuses. However, a reduction in quota does NOT delete files so that isnt what has removed them.
You can see deleted files at www.dropbox.com/events and recover from there within 30 days of deletion.
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I have lost files on a paid account. Stuff I was working yesterday was not in the folder today.
You need to look at the same place - www.dropbox.com/events or do a search for it on Dropbox and the computer.
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Yep. Nothing.
If its not on www.dropbox.com/events the file has never been on Dropbox I'm afraid - so something on the machine stopped it uploading. It should, however, still be on the computer you used
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found the files. thank you so much
Hi , i lost my files , i can not find my files in my deleted folder , it is older than 1 month so... is it possible to get it back ?
Hi @Taron
I'm afraid not. If you were not a paid user at point of deletion you cannot recover past 30 days.
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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