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missing files and folder on my desktop which is backuped up after try dropbox business accidentaly.

missing files and folder on my desktop which is backuped up after try dropbox business accidentaly.

ribbear
New member | Level 2
‎11-18-2020 01:59 PM

I have installed business trial accidentaly on my computer so i have deleted it right after and the backup files on the desktop have been dissapeared. Could you please help me? I can't see my files on the dropbox site. I can't see it in the deleted files. How can I restore it?

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Re: missing files and folder on my desktop which is backuped up after try dropbox business accide...

Walter
Dropboxer
‎11-18-2020 06:45 PM

Hey there @ribbear; welcome to our Community! 

 

I'm not sure how this happened; could you walk me through the steps you took that resulted in this? 

 

Can you find any of your missing files locally on your machine, be it in their original locations or the recycle bin/trash can?

 

Also, do you see any sign of them being uploaded or deleted from your account in your events page? 

 

Keep me posted! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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