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"Set a due date" and "To-dos" aren't working on Dropbox Paper web

"Set a due date" and "To-dos" aren't working on Dropbox Paper web

meelis
Explorer | Level 3

In web browsers (Chrome Version 124.0.6367.201 (Official Build) (64-bit) and Microsoft Edge, Version 124.0.2478.97) the Dropbox Paper features "Show To-dos" and "Set Due Date" are not working.

4 Replies 4

Nancy
Dropbox Staff

Welcome to the forum, @meelis

 

What if you try an incognito window instead? Also, besides the two browsers you mentioned, do you have another one you can test this on? 

 

If none of the above helps, I’d like more info on what’s happening exactly (and perhaps a screenshot as well to have a visual). 

 

Let me know how it goes.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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meelis
Explorer | Level 3

Thnx advice, incognito window worked well, do you have idea how fix the problem with my ordinaty browser?

meelis
Explorer | Level 3

What I did to fix the error: Deleted .tmp files. I logged out of the account and restarted the computer. Nothing has helped

I also wanted to make a screen video, but capture doesn't open :disappointed_face: 

 

 

Screen.png

 

Jay
Dropbox Staff

Hi @meelis, if the browser works in incognito mode, then something on the normal browser is affecting the site. Could you try disabling all running extensions and script blockers, and clear the cache to see if this helps?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Jay Dropbox Staff
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    meelis Explorer | Level 3
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    Nancy Dropbox Staff
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