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restore files while the restore date had been passed

restore files while the restore date had been passed

direction2
New member | Level 2
June

i have Dropbox basic , how can i restore files on Dropbox  while the restore date has been passed (30 days) 😞  ...... please any help 

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Re: restore files while the restore date had been passed

Rich
Super User II
June
@direction2 wrote:

i have Dropbox basic , how can i restore files on Dropbox  while the restore date has been passed (30 days) 😞  ...... please any help 

I'm afraid that it's not possible. Once a file is beyond your recovery period, it's not possible to restore it.

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Re: restore files while the restore date had been passed

direction2
New member | Level 2
June

even if i upgrade to a higher plan ?

 

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Re: restore files while the restore date had been passed

Rich
Super User II
June
@direction2 wrote:

even if i upgrade to a higher plan ?

Correct, upgrading now will not help. If it's beyond the recovery date, then the file is already gone. If you were to upgrade now, only files deleted after the upgrade would have the extended recovery period.

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Re: restore files while the restore date had been passed

Mark
Super User II
June

@direction2 

 

Yes, it is not possible now, at all, to recover those files. Upgrades do not work retroactively I'm afraid


 


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    direction2 New member | Level 2
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