This is a nightmare. Since Dropbox has forced its update to v. 81.4.195, this solution has become a source of frustration, an anti-productive thing.
First, it started stucking on indexing for 4-5 hours, although no major changes have been made in my files (no files edited or added / removed in bulk). It started all suddenly.
And now, the app is simply crashing all the time on Windows 10, it can't start, it crashes a few seconds after starting itself, and so on. I uninstalled Dropbox, restarted Windows, installed the latest "stable" update (81.4.195), same issue.
After more than 5 years using Dropbox Pro, I am losing almost all my trust today. I have no explanations. My job is pending for such a ridiculous bug coming from nowhere.
Any workaround ?
Thanks for your input!
I'm having a similar crash issue. I have a brand new laptop with windows 10 installed. I just installed dropbox but it keeps crashing in the same way. There is no Antivirus on the laptop yet, also checked the Firewall rule. Tried Uninstalling and re-installing but no luck. Does anyone know if there is a solution for this problem yet?
Thanks for your contribution. I should add that crashing happens "silently", without any error message in return.
Too much bad luck : support team in vacation till Monday plus, zero "Help from the Community" in this forum. I am astonished that nobody has something to recommend.
I have uninstalled it, erased any traces as recommended by "advanced re-install", I reinstalled it using both standard and offline installaters, I narrowed selective sync to some dozens of files to keep the sync light and to test, nothing changed. Dropbox crashes within seconds, restarts itself, crashes again. Frustrating. I have never had such a critical issue in more than 5 years, being a user of Dropbox Pro.
Knowing that Dropbox's support is not 7/7 (which is highly frustrating by the way), I am looking forward for any hints or similar experiences in this Community forum, supposed to bring answers within 4 hours when support service is on weekend vacation.
Some more elements :
- Hours before the crashing issue, my desktop app (same version 8.4.195) was stuck on indexing for at least 5 hours, knowing that I did not change, add or remove large number of files in bulk.
- When I install the latest Beta Build 82.3.133, crashing almost disappear, however, Dropbox is stuck on syncing knowing that selective sync is narrowed to a few dozens of files. My desktop app just says "syncing..." without any single information about the number of files synced so far. It is simply stuck. And I am honestly sick about it. Shall I keep trusting this "productivity" solution ? Two days where I put much energy, in vain, trying everything recommended.
Users who experienced the same concern, Moderators, @Walter, I kindly ask you for help. Help from the Community, they said.
This is happening to me too. Dropbox used to be my favorite app and now this new interface is horribly bulky and slow. It crashes constantly. i just want it to launch my normal explorer folder again. What the heck dropbox! :*(
I agree WTF DropBox?
I've been going in circles with you support team for over 2 weeks and it's still not working!!!!
Stable Build? again you forced us to update to this rubbish, provided zero support when something goes wrong. in meantime we uninstall / reinstall a hundred times
this build is resyncing me files and then crashed without warning. it is broken and my work cannot be sync for 2 days.
cant even go back to the last stable build as your stupid program forces an update.
Besides the usual "have you tried" from your useless support , what else can you guys do ? surely it is not right for dropbox to do it over and over again and never seens to be any responsiblity to any problems created
I provided a way to revert back to the last version and skip the current one but it does require a little bit of know how. You can see the update in this blog post by Core Technologies for thier product called "AlwaysUp".
The stable builds are for the Desktop client, which is regularly updated with many improvements and fixes.
A beta build is an early release feature that is subject to these additional terms.
If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
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