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Request to enable the Application.

Request to enable the Application.

Traye1
Explorer | Level 3

Hi,

The application associated with this <REDACTED> token is disabled.

Could you please enable this application.

We are getting an error below error while connecting to "https://api.dropbox.com"

"Error in call to API function "team/members/list": This app is currently disabled."
 

As creating new application will lead to lot of work on our test environment , kindly enable this application.

Regards,

Nita 

1 Reply 1

Greg-DB
Dropbox Staff

Note that there are a multiple ways for an app to be disabled, e.g.:

  • the app itself could be disabled, e.g., via the App Console. If the app was disabled there while it was in "production" mode, you can re-enable it there.
  • the account that owns the app could be disabled, which would effectively disable the app. If the app owner was a Business team member that is still restorable, restoring the member will effectively re-enable the app.

If you need help with the status of your app, please open an API ticket so we can look into it for you.

Note that if you can re-enable the app, we don't recommend doing so unless you also revoke the access token you originally posted here. I redacted it from your post for you, but since it was posted publicly, for the sake of your security, you should make sure it stays inactive.

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