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Stop notification in Box API

Level 2

Hi all, and thanks for helping.

I  scanning the files' users that part of my service accounts through box-java-sdk.

When I am download files from users in the service account, they get an email notification that file was downloaded, What makes them the feeling that they account has been hacked.

I know that the notification can be changed by the admin in the admin console, but it is impossible to change that definetion becuase the security defintion of the organization.

I saw that in the BoxAPIConnection, that as part of the box-java-sdk, has  suppressNotifications method, that disable the email notification from the user, but when I am using it, I get The API returned an error code [403 | bssx39fzpdbrc520] access_denied_insufficient_permissions - Access denied - insufficient permission.
I understand from the message that missed permission, I tried to checked all the options in application scope, in admin console, also advanced features checked as well.
What am I missing? How can I disable the notification without getting that errors?

1 Reply

Re: Stop notification in Box API


It looks like your questions is about the Box API, but this is the forum for the Dropbox API.

You should reach out to Box for help.

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