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Why does Dropbox still not support multiple Owners (aka Collaborators) for each Developer App?

Why does Dropbox still not support multiple Owners (aka Collaborators) for each Developer App?

Explorer | Level 4

In Box, Google, DocuSign, Facebook, Salesforce, Microsoft, etc...: they allow web apps (aka developer apps) to have multiple owners (aka collaborators).

 

Why does Dropbox still not provide this basic feature with its Developer Apps?

 

The advantage of multiple owners is if something should happen to the original owner (left company, disabled, left organization, vacation, etc...) then there would be no need to contact Dropbox to perform a transfer of ownership.

 

I have requested this feature before 2 years ago, and it unfortunate that Dropbox still has not address this most basic feature that is has been provided by other 3rd party integration services with web/developer apps for years.

 

I was told then that this feature was being considered but it was not yet planned nor was there an expected delivery.

 

A developer app absolutely NEEDs to have multiple ownership. If there is something wrong with a Dropbox web app that is a key integration to the functionality of a product, whomever is on-call should also be an owner to address.

 

So, what is the reason for blocking this feature?

4 Replies 4

Re: Why does Dropbox not support multiple Owners (aka Collaborators) for each Developer App?

Dropboxer

Thanks for the feedback! Unfortunately Dropbox has not implemented this, and I can't speak to why any particular feature was or wasn't prioritized over another, but I'll send this along to the team.

Re: Why does Dropbox not support multiple Owners (aka Collaborators) for each Developer App?

Explorer | Level 4

Thank you, that would be greatly appreciated.

 

All web apps deployed to each environment have cross-organizational ownership: Multiple members of Development team, Product Management, Technical On-Call Support, and Deployment Management.

 

To have a single owner, myself within the Development team, is not acceptable to the perspective of cross-organizational ownership and after review, this is considered a critical hole in maintaining product integrety.

Re: Why does Dropbox not support multiple Owners (aka Collaborators) for each Developer App?

Explorer | Level 4

@Greg-DB 

 

I would greatly appreciate a follow-up, if and when collaborators will be added as a feature. Again, it is important.

Re: Why does Dropbox not support multiple Owners (aka Collaborators) for each Developer App?

Dropboxer

Sure, I'll follow up with you with any updates I get on this request.

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