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Content lost when saving Paper as PDF

Content lost when saving Paper as PDF

abbey_t
Explorer | Level 4

When I convert a Paper doc to PDF by using the “Save as PDF” option, sometimes some of the content is lost or I get a blank file. This doesn’t seem to happen when I use the “Export” option and then select PDF, but that method is very slow (takes a long time to export in Paper). Could there just be one obvious way to convert a Paper into PDF that works consistently (and ideally quickly)?

3 Replies 3

Re: Content lost when saving Paper as PDF

Walter
Dropboxer
Hey there @abbey_t, thanks for using Paper!

Out of curiosity, have you tried using another browser to see if you get any different results?

Let me know!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Content lost when saving Paper as PDF

abbey_t
Explorer | Level 4

This happens to me on Safari, Firefox, and Chrome.

Re: Content lost when saving Paper as PDF

Walter
Dropboxer
In that case, may I reach out via email to have a further look internally @abbey_t?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Walter Dropboxer
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    abbey_t Explorer | Level 4
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