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ajv3005's avatar
ajv3005
Explorer | Level 4
7 years ago
Solved

2/team/members/list/continue API returning 500 without error information

This seems to be happening for a specific batch of members. How can I not get such an error and get all the members easily ?  "x-dropbox-request-id": [ "8e3c9c3b8b523f80e63b2164ff147732" ] ...
API
  • Greg-DB's avatar
    Greg-DB
    7 years ago

    Thanks! That supports what I've been able to determine about this issue. It appears to be a transient issue that can occur when looking up the requested information. That being the case, I do recommend implementing some automatic retrying.

    Additionally, it may help to use a lower 'limit' value when initially calling /2/team/members/list. That page size will follow through to the /2/team/members/list/continue calls as well.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for the report! For reference, do you consistently get the same error if you retry the same call?

ajv3005's avatar
ajv3005
Explorer | Level 4
7 years ago

When I retry the call , I donot get the error immediately but I get the same error after subsequent continue calls .

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks! That supports what I've been able to determine about this issue. It appears to be a transient issue that can occur when looking up the requested information. That being the case, I do recommend implementing some automatic retrying.

    Additionally, it may help to use a lower 'limit' value when initially calling /2/team/members/list. That page size will follow through to the /2/team/members/list/continue calls as well.

    • ajv3005's avatar
      ajv3005
      Explorer | Level 4
      7 years ago

      I shall add auto retry. However, the limit value defaults to 1000 right ? 

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