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Current outage

Current outage

KennelLink
Explorer | Level 3
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Notifications for modified files is not working.  https://notify.dropboxapi.com/2/files/list_folder/longpoll is not returning when files are modified.

14 Replies 14

Greg-DB
Dropbox Staff
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Can you try again and let me know if you're still seeing the issue? Thanks in advance! 

KennelLink
Explorer | Level 3
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Yes, I'm seeing the expected behavior and times of a couple of seconds.  That looks normal.  Thank you.

Thomas_
Explorer | Level 3
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Still not working.

For simple testing I used API Explorer (https://dropbox.github.io/dropbox-api-v2-explorer/#files_list_folder)
Getting the content of a folder within my dropbox account and the cursor.

Then I'm using the longpoll with this cursor and 30 seconds timeout (https://dropbox.github.io/dropbox-api-v2-explorer/#files_list_folder/longpoll) and then I deleted a child folder within the previously mentioned folder.
Longpoll times out with "changes : false".

Also the Dropbox integration within my APP still isn't working.

Thomas_
Explorer | Level 3
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And it looks like, if I'm refreshing the Dropbox web page, the deletion evt is eventually triggered and my longpoll is returning with "changes: true". But without refreshing, it is not working. Though I see the folder is removed at the Dropbox web page.

Greg-DB
Dropbox Staff
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@Thomas_ Thanks for following up. It sounds like there may still be some accounts seeing a long latency with this functionality. Could you open an API ticket here with the affected account ID(s) so we can check on them? Thanks in advance! 

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    Greg-DB Dropbox Staff
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    Thomas_ Explorer | Level 3
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    KennelLink Explorer | Level 3
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