Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
Hey there!
We've started integrating Dropbox Chooser into our product. It a nice and easy to integrate from a developer's perspective - thanks!
We've gotten quite a few tickets regarding an unresponsive Dropbox Chooser modal. Digging a bit I quickly realized that the modal was not unresponsive - it was just doing some thinking.
In cases where a user selects quite a few files the POST request made to `https://www.dropbox.com/dropins/share` takes quite some time. I guess behind the scene you're generating direct links for each file. For non-technical users it seems like the modal is stuck.
Could you please add small loading indicator on the choose button while you're collecting the links?
Best regards
Thanks for writing this up! I can't make any promises myself, but I'll pass this along to the team to see if we can get that done.
Any news on this?
No, I don't have any news on this.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!