Error 500 when authenticating via API and using redirect_uri

[Victor L.19]

If i remove this parameter, it gives me a code. But adding it, returns an Error 500 on Dropbox.

Is this an issue with the platform? It was working properly this morning.

[Greg-DB]

Can you share a sample URL that results in this error? Thanks in advance!

[Victor L.19]

https://www.dropbox.com/oauth2/authorize?response_type=code&client_id=6g7ilx7mk0okwo1&redirect_uri=h...

It's odd, if it's a first time user, it'll work just fine. But re-authenticatingcauses the 500 error. Maybe it's due to the fact that the app is already authed and setup.

If that's the case, how do I re-auth a user for my app?

[Greg-DB]

Thanks! We'll look into it.

[Victor L.19]

An additional piece of information.

I created another temp app and connected my webapp to it. And it works flawlessly.

One thing I did do that I forgot to mention, is rename the App that's currently not working. I renamed the folder it creates in the user's Dropbox. Maybe this will help find the root cause on your end.

Thanks,

[Greg-DB · Accepted solution]

We've had our engineers working on this and the good news is the problem has been fixed. Please try again and you should find that this functionality works correctly.

Apologies for any inconvenience this caused.

[hartla]

I am getting this error - it's 8/21/2019 - what's the issue, please?

[Greg-DB]

@hartla This was an old thread about an issue that has since been resolved. It sounds like you're seeing a similar issue now, so please open a new thread with steps for reproducing the issue you're seeing so we can investigate it for you.  Thanks in advance!