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Internal sever error

Internal sever error

JuliaNowicka
Explorer | Level 4

Hi, for the past few days I've been trying to call the sharing_list_folders() and every time I run my script I get this error:  raise InternalServerError(request_id, res.status_code, res.text) dropbox.exceptions.InternalServerError: InternalServerError('3c12bb105da24fee92554229b050a6db', 500, ''). I'm not sure why that is, could it be that I'm overloading the API somehow? 

Thanks for your help! 

14 Replies 14

JuliaNowicka
Explorer | Level 4

Hi Greg, have there been any updates about this? 

JuliaNowicka
Explorer | Level 4

Hi, I'm also getting the same error with the sharing_list_shared_links() endpoint, which I didn't have a problem with before. The error is: dropbox.exceptions.InternalServerError: InternalServerError('926e1a0a4d5945b79b89ee7c5b6882d1', 500, ''). Could you please look into it? 

Greg-DB
Dropbox Staff

The issue for sharing_list_folders is currently open with engineering, but I don't have an update on it yet.

 

I've also opened the issue for sharing_list_shared_links and will follow up here with any updates on that as well.

Greg-DB
Dropbox Staff

For the sharing_list_folders error, it looks like may be due to the account having a very large amount of shared folders. We're going to look into what we may be able to do about that, but as a potential workaround, please try calling with a lower 'limit' value (the default/maximum is 1000).

Greg-DB
Dropbox Staff

It looks like the sharing_list_shared_links error should have been a transient issue. Does that still occur for you if you retry that?

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