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Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

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Re: Issues with API Limits

Dropboxer
Dropboxer

@jakera Thanks for the feedback!

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Re: Issues with API Limits

New member | Level 2
New member | Level 2

Please add me to the list of dissatisfied customers try to use Dropbox as a cloud back for my Synology NAS.  When I use Synology's Cloud Sync, I run into the API limit in less than 24 hours, so it is currently useless to me.

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Re: Issues with API Limits

Dropboxer
Dropboxer

@RBCunningham Thank you for the feedback!

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Re: Issues with API Limits

Helpful | Level 6

Another client of ours has been hit with this today after running Dropbox perfectly for years. This is not a good situation. The original client I enquired for has now removed Dropbox from their NAS.

With the radio silence from Dropbox, as it stands the choices are:

1) Subscribe to 10+ users

2) Move to Google Drive

 I hope you have some good news for us soon Greg K.

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Re: Issues with API Limits

Dropboxer
Dropboxer

Thanks for the further feedback @ojnet ! I'll be sure to follow up here if/when I have any news on this.

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Re: Issues with API Limits

New member | Level 2
New member | Level 2

Another unsatisfied customer I am afraid, this issue has also affected us, I dont believe its a satisfactory solution asking small businesses to pay for 10 licenses. I do ask that you revise this as soon as possible as customers are getting frustrated by what just doesnt make sense.

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Re: Issues with API Limits

Dropboxer
Dropboxer

Thanks @markmeurer !

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Re: Issues with API Limits

New member | Level 2
New member | Level 2
I have an business Advanced account for 15 users and I still have the same problem. I reconnected yesterday Cloud Sync on my NAS and I just received the email saying that I reached the limit.
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Re: Issues with API Limits

New member | Level 2
New member | Level 2

Same issue here, same answers, same consequences... Dropbox can definitely do a better job with SMEs. 

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Re: Issues with API Limits

Super User
Super User

I have about 10 SMB clients with Synology NAS servers in sync with Dropbox since a couple of years now.

Has been working nice but today I get the message about the API limit. OMG what's this? how we explain this issue to our client? This is non sense!

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