cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lots of 500 Internal server errors from API v2

Lots of 500 Internal server errors from API v2

yavor-atov
New member | Level 2

Hello,

 

we are getting lots of 500 error responses from API v2.

 

Before we was calling the endpoint https://api.dropboxapi.com/2/files/list_folder

with flags recursive and include_delete and I think the error was happening for accounts

with too many files.

The errors were thousands.

 

Now we are using only https://api.dropboxapi.com/2/files/list_folder/get_latest_cursor and https://api.dropboxapi.com/2/files/list_folder/continue

but there are errors again.

 

Here are some request ids:

e583d26d733db82ce867af6b3b33a0cd

edc033f9439ab938c48a38d3fc977284

63bea1688e0757e094aa1326984c6fac

9057034d6d5043c92798149b20dd8cb7

f4bdbb357d9e8d667c8305ead89f9322

33cd4e82b6123b61615a0fed60ae8414

26bf999abc245e1cab1b5a964c1ba3de

eb4c8889728bd88d056ccd4991d7f2ed

1774ea80658df244ad21f45599f6e42f

c6e6bdd750f0077d1ab0991e7c75b61b

13e1b41db726dced067c2fed94b6bc97

3dabb710d4bbb2749e69592a170eecca

320ce739f318958c40792bf02c5fc790

44f94ecd820c7c6684c8c5e510bb19f5

596339cc4f9882b1b5735da827c36b87

Thanks

1 Reply 1

Greg-DB
Dropbox Staff
Thanks for the report! We're looking into it.
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
What do Dropbox user levels mean?