Forum Discussion

Ed T.2's avatar
Ed T.2
Explorer | Level 4
10 years ago

Mute option not working for API v2 write REST call

I know there has been at least one other discussion on this, but it got wrapped up in the whole "APP' directory should be turned off by default discussion.   I want to report a clearer(?) issue. ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
I'm afraid I don't have any details or a potential timeline to share. This issue is open with the team, but I don't have any feedback on it.
Jan_Zeman's avatar
Jan_Zeman
Helpful | Level 6
8 years ago

Is there not any chance to stress out how SIMPLE the suggested change is? It is one of two lines of code changes in the desktop client code. I am a team lead myself - deciding about task priorities is my weekly job - and the time estimation is an important factor in our never ending (re)prioritization effort.

 

I guess you have a very similar ticketing system as every other company. Do I interpret it correctly that you opened the ticket by the team and there was an absolutly zero reaction from their side? Or did anybody at least put one single comment on that ticket? Has anybody at least considered the suggested change?

 

Thanks again for forwarding this, Jan

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    My understanding is that it is not in fact a particularly simple change.

    In any case, I'm afraid I don't have any news on this. Apologies I can't be more helpful!
  • Jan_Zeman's avatar
    Jan_Zeman
    Helpful | Level 6
    8 years ago

    Hello Greg-DB, I am very sorry for not giving up and please do not take it personally but what hints lead to to "understanding that it is not in fact a particularly simple change"?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Based on the internal information available to me (the code, etc.), it appears it will not be a trivial fix.
  • Jan_Zeman's avatar
    Jan_Zeman
    Helpful | Level 6
    8 years ago

    And would it please be possible to share a hint about that internal information reasoning? Not the whole answer (that would break the internal concept) but its very basic idea?

     

    Your client code already has that functionality built-in. Please see the attached screenshot:

     

     

     

    All what is needed is to disable that "Apps" folder by default. Your programmer would simply simulate the action each your user is forced to do manually on the UI exposed. That is all. I cannot think about a much simpler programming task than this...

     

    IF (folder == "Apps") THEN uncheck the default pre-selection // And even better hide the Apps folder from this view completely. Users do NOT want to be notified about internal APPS communication.

     

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    No, I'm afraid I can't share any internal information. Apologies I can't be of more use! I'll be sure to reply here if/when I have any useful information to share.

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