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Restricted Content Error for "Get Started with Dropbox.pdf"

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Restricted Content Error for "Get Started with Dropbox.pdf"

New member | Level 2

I am getting the following error while downloading "Get Started with Dropbox.pdf" in Dropbox

{
    "error_summary": "path/restricted_content/..",
    "error": {
        ".tag": "path",
        "path": {
            ".tag": "restricted_content"
        }
    }
}

Thanks for the help!

9 Replies 9
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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Dropboxer

Thanks for the report! We'll check on this.

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Dropboxer

This should be working again now. Please try again and let me know if not. Thanks!

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

New member | Level 2

 It's still not working

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Dropboxer

@a. asustor Thanks for the report! Please try again now.

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Explorer | Level 4

i am getting the DownloadErrorException too .. 

com.dropbox.core.v2.files.DownloadErrorException: Exception in 2/files/download: {".tag":"path","path":"restricted_content"}Screenshot at Feb 01 10-23-53.png

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Dropboxer

@Sukanth To clarify, are you seeing this error for the "Get Started with Dropbox.pdf" file as mentioned originally for this thread, or for something else?

I'm not seeing this issue with that file currently, so if you're still seeing this, or it's for another file, please open a ticket with details so we can investigate. Thanks!

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Explorer | Level 4

@Greg-DB  Its not for Get Started with Dropbox.pdf file. It's for another PDF that I have on dropbox. It seems to happen intermittently. Probably specifically for PDF's. When I did a retry it works sometimes. I'll see if I can replicate the issue one more time and open a ticket if it happens again with all the details. Thanks . !!

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Explorer | Level 4

@Greg-DB  Encountered this error again and logged a ticker with the stack trace and other details. Please look int it.

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Re: Restricted Content Error for "Get Started with Dropbox.pdf"

Dropboxer

@Sukanth Thanks! We'll look into it and follow up with you there.

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