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Re: SSL certificate problem for webhook callback

SSL certificate problem for webhook callback

Siddharth A.
New member | Level 1

I get following error while trying to add the URI for webhook:

Error: SSL certificate problem: unable to get local issuer certificate

I can open the URL from browser and it works. What am I missing here?

3 Replies 3

Richard P.
Super User alumni

Are you doing this at work? Perhaps behind a proxy server?

Greg-DB
Dropbox Staff

Hi Siddharth, I believe this is an issue where we may not be trusting one of the Certificate Authorities on your certificate.

We're checking if we can fix this on our side, but I can't say if/when that would be. Some workarounds for now that may help to get this working from your side:

- use http:// for your webhook URI instead of https://
- use a different SSL certificate

Apologies I don't have a better solution right now!

Siddharth A.
New member | Level 1

Hi Gregory,

Thanks for your response. Issue got resolved by combining the certificates into a .pem file as described in following link: https://www.digicert.com/ssl-support/pem-ssl-creation.htm 

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