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Since 31/01/22 all the download files become corrupted.

Since 31/01/22 all the download files become corrupted.

kamzata
Explorer | Level 3

I own a Magento 1.9.4.2 store which has only downloadable products in it. Once a customer buy a digital product, Magento sends an email with the download link generated by Magento itself from the Dropbox one. This is worked since 2013 from 31/01/22. Suddenly, it doesn't work anymore. All the download files, past and present, become corrupted once downloaded!

 

This is a big issue for me. What's happened?

 

I also tried to restore my store from a 20/01/22 backup, but nothing's changed. It still doesn't work!

 

Dropbox, what's happened?

 

______________________

Edit:

 

I checked the file types:

  • Downloaded from Magento link [Corrupted]: application/octet-stream; charset=binary
  • Downloaded from Dropbox link [Ok]: application/zip; charset=binary
20 Replies 20

Greg-DB
Dropbox Staff

@kamzata I moved your message to its own thread here: https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Re-Since-31-01-22-all-the-download-file...

 

Please follow up there with the details so we can look into the current issue for you.

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