We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Token is empty/missing
Hello,
I am using Linnworks, an 3rd party app, and I want to upload my pictures on Linnworks using dropbox. All my pictures are already on dropbox and I have prepared the importation file for Linnworks. However the importation process returns an error saying that the Authorization token is missing.
I have contacted Linnworks support team and they told me that the problem is on dropbox side because when they try to communicate with dropbox, dropbox doesn't return an Authorization token (Although it seems it should). So, here I am, looking for help to try to figure out how to fix this missing Authorization token.
=> Is there anything I can do to generate the Authorization token when the Linnworks app is trying to contact Dropbox?
Thank you
Sugusse
1 Reply
- Greg-DB
Dropbox Community Moderator
It sounds like the Linnworks support team is describing a bug with the Dropbox API. We'll be happy to investigate any issue like that, but there isn't enough information here for us to do so. Please ask Linnworks to report the bug to us directly, including the relevant technical details, here: https://www.dropbox.com/developers/contact
We'll work with them to figure out what the issue is. Thanks!
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
