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Video URLs return 403 error

Video URLs return 403 error

ephraimt
Explorer | Level 3

Recently, video links which we get from Dropbox (iOS/Android) Chooser return either a 403 error, or they return 200 but never load.

 

We are using link type: DbxChooser.ResultType.DIRECT_LINK / DBChooserLinkTypeDirect so the links are in this format: https://dl.dropboxusercontent.com/1/view/...

 

Image links work correctly.

 

Did something change in the API?

 

Thank you.

12 Replies 12

Greg-DB
Dropbox Staff

@ephraimt Yes, the current configuration is what we expect to serve going forward. That is, we are returning Content-Length on both HTTP/2 and HTTP/1.1 for these links, like we did originally. If this is currently not working for you, can you share the details of the current error you're seeing? Also, did this start and/or stop working again for you over the last month since your previous message?

ephraimt
Explorer | Level 3

It still does not work. Same error as before.

 

As far as I can tell, it has not worked since the original change.

Greg-DB
Dropbox Staff

I'm not aware of any remaining issues with how we're serving these on our side. Can you elaborate on what specifically isn't behaving as expected currently? Thanks in advance!

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