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Dropbox Business admins

Join a Business account, manage settings, and see what Dropbox can do for work.

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Expiry of deleted file logs

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How to pay the bill to Upgrade Dropbox

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NEED HELP! PLEASE!

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Refund please

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Dropbox permissions audit?

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How do you change administrators

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Licenses

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Dropbox support

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Logs sync versus login

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Last modified by JoyWorld 2 weeks ago
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Deleting Teams

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Last modified by Ernesto1 2 weeks ago
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Cannot Find Admin Console

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Last modified by ElinaHadjinicol 3 weeks ago
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Issue with Dropbox business (moving users)

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Cant cancell 30-day trial

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Last modified by 3 weeks ago
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Old device name persists in activity log

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Single Sign On

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Last modified by fused180 a month ago
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Team Folders

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Posts
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374Views
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How to pay the bill to Upgrade Dropbox

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Last modified by Thursday
332Views
3Replies

NEED HELP! PLEASE!

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Last modified by a week ago
57Views
3Replies

Refund please

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Last modified by a week ago
79Views
5Replies

How do you change administrators

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Last modified by 2 weeks ago
78Views
2Replies

Licenses

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Last modified by 2 weeks ago
89Views
2Replies

Dropbox support

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Last modified by 2 weeks ago
62Views
1Replies
Last modified by JoyWorld 2 weeks ago
2727Views
19Replies

Cannot Find Admin Console

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Last modified by 3 weeks ago
117Views
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Last modified by ElinaHadjinicol 3 weeks ago
455Views
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Cant cancell 30-day trial

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Last modified by 3 weeks ago
426Views
17Replies

Old device name persists in activity log

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Last modified by 4 weeks ago
105Views
5Replies
520Views
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Last modified by fused180 a month ago
119Views
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Last modified by a month ago
2441Views
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Team Folders

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Last modified by October
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Team Folders - Auto Sync

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Can admin not use a license?

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Activity Log Question

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Last modified by kimsherman October
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Mis Charge

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Posts
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374Views
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Last modified by cmiarshvac 14m ago
70Views
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22Views
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13Views
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Expiry of deleted file logs

Dropboxer reply
Last modified by Friday
18Views
1Replies
929Views
5Replies
Last modified by Thursday
62Views
3Replies
Last modified by Wednesday
18Views
1Replies

Dropbox permissions audit?

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Last modified by a week ago
69Views
3Replies
40Views
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57Views
2Replies

Logs sync versus login

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Last modified by 2 weeks ago
49Views
3Replies

Deleting Teams

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Last modified by Ernesto1 2 weeks ago
2319Views
32Replies

Issue with Dropbox business (moving users)

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Last modified by 3 weeks ago
65Views
2Replies
Last modified by 3 weeks ago
52Views
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Single Sign On

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Last modified by 4 weeks ago
111Views
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Can't cancel a Dropbox business team service

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Last modified by a month ago
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undelete a member

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Domain Insights

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Not for Profit Pricing

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3rd party backup apps?

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connect dropbox to CRM

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Multiple teams

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Migrate your personal account to your Dropbox Business team

You can easily convert your personal Dropbox into an account on a Dropbox Business team. But first, there are a couple of things you should check:

  • Verify that all of the files and folders that you want to migrate are in your Dropbox
  • Remove any files or folders that you don't want to migrate to a Dropbox Business team
  • Once you’re ready to join:

    1. Ask the admin on the Dropbox Business team you want to join to send a team invite.
    2. Check your inbox, and follow the steps in the invite email you receive.

    Learn how to migrate a personal account to a Dropbox Business team.

    The different Dropbox Business admin roles

    There are three tiers of Dropbox Business admins:

  • Team admin
  • User management admin
  • Support admin
  • The team admin is the highest tier of admin. The team admin can perform all admin tasks, including managing users, account setup, billing, and third-party app/security integrations.

    The user management admin can address most team management tasks, including adding or removing team members, and setting security permissions.

    The support admin can perform most day-to-day tasks like resetting passwords and creating activity logs.

    See a detailed list of what each Dropbox Business tiered admin can do.

    Add members to a Dropbox Business team

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click Account.
    4. Click the Add licensesbutton

    Add licenses

    Delete a member from a Dropbox Business team

    Dropbox Business admins can delete or suspend a team member's work account.

    Delete a team member's account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click the gear icon beside the name of the person you want to remove
    4. Select Delete user.
    5. Choose whether to use the remote wipe option.
    6. Click Delete.

    Suspend a team member’s account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Open the Members page
    4. Click the gear icon beside the name of the person you would like to suspend.
    5. Click Suspend or delete user.
      • Select Suspend, and choose whether to delete this user's files from any devices they may have linked to Dropbox (this feature is called remote wipe)
    6. Click Suspend again.

    Note:

    A suspended team member instantly loses access to their Dropbox Business team account, and all of its files and folders.

    Add licenses

    Dropbox Business admins

    Join a Business account, manage settings, and see what Dropbox can do for work.