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Dropbox Business admins

Join a Business account, manage settings, and see what Dropbox can do for work.

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Can't cancel a Dropbox business team service

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Last modified by 7 hours ago
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Copy of SOC-2 Report

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Can't add another user

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Last modified by Chris B.147 Tuesday
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SSO not working

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subscription

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Reseller admin

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Last modified by Luke t.4 a month ago
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Drop box business merge account

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Last modified by a month ago
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Dropbox SSO Metadata file

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Last modified by a month ago
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Last modified by DebK a month ago
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past notifications

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Struggling to renew!

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Last modified by June
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locations

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Migrating from a server to dropbox

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Last modified by June
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Single Sign On

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Last modified by pmelampy May
223Views
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Stastistics about heavy users

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Last modified by May
148Views
3Replies
Posts
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44Views
0Replies

Can't cancel a Dropbox business team service

Dropboxer reply Expert reply
Last modified by 7 hours ago
1449Views
27Replies

Can't add another user

Dropboxer reply
Last modified by Friday
92Views
2Replies
Last modified by Chris B.147 Tuesday
251Views
9Replies

SSO not working

Dropboxer reply
Last modified by peter955i 2 weeks ago
255Views
10Replies

subscription

Expert reply
Last modified by 2 weeks ago
68Views
1Replies
Last modified by Ioannis_T 3 weeks ago
67Views
4Replies
Last modified by 3 weeks ago
59Views
1Replies

Drop box business merge account

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Last modified by a month ago
252Views
9Replies

Dropbox SSO Metadata file

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Last modified by a month ago
130Views
3Replies
Last modified by DebK a month ago
742Views
8Replies

past notifications

Expert reply
Last modified by a month ago
62Views
1Replies
Last modified by June
92Views
1Replies

locations

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Last modified by June
183Views
4Replies
Last modified by June
99Views
2Replies
522Views
6Replies

Migrating from a server to dropbox

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Last modified by June
208Views
3Replies

Stastistics about heavy users

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Last modified by May
148Views
3Replies

dropbox settings

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DATA DROPBOX IN WEBSITE

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Last modified by May
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DropBox support in the event of malware

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Last modified by May
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Mining Client Data In Dropbox

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Last modified by May
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NDA

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Last modified by May
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Thank you.

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email notification

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Last modified by May
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Missing files

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Last modified by May
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Last modified by May
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Posts
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44Views
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Copy of SOC-2 Report

Expert reply
Last modified by sbryant 10 hours ago
37Views
4Replies
44Views
0Replies
Last modified by a week ago
28Views
1Replies

Reseller admin

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Last modified by 3 weeks ago
40Views
1Replies
Last modified by 3 weeks ago
54Views
1Replies
Last modified by Luke t.4 a month ago
167Views
10Replies
1209Views
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Struggling to renew!

Dropboxer reply
Last modified by June
86Views
3Replies
311Views
5Replies
Last modified by June
135Views
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116Views
2Replies
Last modified by June
90Views
3Replies

Single Sign On

Expert reply
Last modified by pmelampy May
223Views
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Sorting out my Dropbox accounts

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Last modified by May
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Last modified by May
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Billing

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Last modified by jcoebatty May
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Possible email scam (claiming to be dropbox).

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Last modified by May
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Last modified by May
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Is dropbox business support always unhelpful?

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Last modified by April
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Last modified by April
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sigstore.dbx size

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Last modified by March
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Locked out of account

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Last modified by March
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Last modified by March
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Last modified by February
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Customer Service

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Last modified by February
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Migrate your personal account to your Dropbox Business team

You can easily convert your personal Dropbox into an account on a Dropbox Business team. But first, there are a couple of things you should check:

  • Verify that all of the files and folders that you want to migrate are in your Dropbox
  • Remove any files or folders that you don't want to migrate to a Dropbox Business team
  • Once you’re ready to join:

    1. Ask the admin on the Dropbox Business team you want to join to send a team invite.
    2. Check your inbox, and follow the steps in the invite email you receive.

    Learn how to migrate a personal account to a Dropbox Business team.

    The different Dropbox Business admin roles

    There are three tiers of Dropbox Business admins:

  • Team admin
  • User management admin
  • Support admin
  • The team admin is the highest tier of admin. The team admin can perform all admin tasks, including managing users, account setup, billing, and third-party app/security integrations.

    The user management admin can address most team management tasks, including adding or removing team members, and setting security permissions.

    The support admin can perform most day-to-day tasks like resetting passwords and creating activity logs.

    See a detailed list of what each Dropbox Business tiered admin can do.

    Add members to a Dropbox Business team

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click Account.
    4. Click the Add licensesbutton

    Add licenses

    Delete a member from a Dropbox Business team

    Dropbox Business admins can delete or suspend a team member's work account.

    Delete a team member's account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click the gear icon beside the name of the person you want to remove
    4. Select Delete user.
    5. Choose whether to use the remote wipe option.
    6. Click Delete.

    Suspend a team member’s account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Open the Members page
    4. Click the gear icon beside the name of the person you would like to suspend.
    5. Click Suspend or delete user.
      • Select Suspend, and choose whether to delete this user's files from any devices they may have linked to Dropbox (this feature is called remote wipe)
    6. Click Suspend again.

    Note:

    A suspended team member instantly loses access to their Dropbox Business team account, and all of its files and folders.

    Add licenses

    Dropbox Business admins

    Join a Business account, manage settings, and see what Dropbox can do for work.