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Dropbox Business admins

Join a Business account, manage settings, and see what Dropbox can do for work.

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Missing files

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email notification

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Deleted Files

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Locked out of account

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Index Search online

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Not sure how to open a file

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computer protection

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locations

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Customer Service

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Deleted files

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Is dropbox business support always unhelpful?

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Drop Box

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Ticket #5465067

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Last modified by 7 hours ago
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Last modified by Tuesday
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Last modified by robfreudenreich a week ago
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13Replies

Deleted Files

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Last modified by 2 weeks ago
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Last modified by peacetype 2 weeks ago
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Index Search online

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Last modified by 3 weeks ago
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Last modified by rdolmat 3 weeks ago
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Not sure how to open a file

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Last modified by 4 weeks ago
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computer protection

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Last modified by 4 weeks ago
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Deleted files

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Last modified by a month ago
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Last modified by a month ago
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Last modified by a month ago
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Drop Box

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Last modified by a month ago
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Ticket #5465067

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Last modified by a month ago
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Incorrect email

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Public Folder

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Storage for passwords?

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強迫刷卡750美元

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Error (500) Something went wrong.

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Last modified by CPR3030 Friday
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Last modified by andcbii Wednesday
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Missing files

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Last modified by a week ago
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email notification

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Last modified by janbasch 2 weeks ago
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110Views
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Last modified by 2 weeks ago
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Locked out of account

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Last modified by 3 weeks ago
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Last modified by 4 weeks ago
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locations

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Last modified by 4 weeks ago
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Last modified by 4 weeks ago
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Last modified by 4 weeks ago
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Customer Service

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Last modified by a month ago
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Last modified by a month ago
22Views
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Is dropbox business support always unhelpful?

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Last modified by techfra a month ago
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Last modified by a month ago
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Last modified by privas89 a month ago
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cancel a license

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Migrate your personal account to your Dropbox Business team

You can easily convert your personal Dropbox into an account on a Dropbox Business team. But first, there are a couple of things you should check:

  • Verify that all of the files and folders that you want to migrate are in your Dropbox
  • Remove any files or folders that you don't want to migrate to a Dropbox Business team
  • Once you’re ready to join:

    1. Ask the admin on the Dropbox Business team you want to join to send a team invite.
    2. Check your inbox, and follow the steps in the invite email you receive.

    Learn how to migrate a personal account to a Dropbox Business team.

    The different Dropbox Business admin roles

    There are three tiers of Dropbox Business admins:

  • Team admin
  • User management admin
  • Support admin
  • The team admin is the highest tier of admin. The team admin can perform all admin tasks, including managing users, account setup, billing, and third-party app/security integrations.

    The user management admin can address most team management tasks, including adding or removing team members, and setting security permissions.

    The support admin can perform most day-to-day tasks like resetting passwords and creating activity logs.

    See a detailed list of what each Dropbox Business tiered admin can do.

    Add members to a Dropbox Business team

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click Account.
    4. Click the Add licensesbutton

    Add licenses

    Delete a member from a Dropbox Business team

    Dropbox Business admins can delete or suspend a team member's work account.

    Delete a team member's account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click the gear icon beside the name of the person you want to remove
    4. Select Delete user.
    5. Choose whether to use the remote wipe option.
    6. Click Delete.

    Suspend a team member’s account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Open the Members page
    4. Click the gear icon beside the name of the person you would like to suspend.
    5. Click Suspend or delete user.
      • Select Suspend, and choose whether to delete this user's files from any devices they may have linked to Dropbox (this feature is called remote wipe)
    6. Click Suspend again.

    Note:

    A suspended team member instantly loses access to their Dropbox Business team account, and all of its files and folders.

    Add licenses

    Dropbox Business admins

    Join a Business account, manage settings, and see what Dropbox can do for work.