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Multiple Business accounts with the same email+2 Business accounts on the desktop.

Multiple Business accounts with the same email+2 Business accounts on the desktop.

Bob_Thrash
New member | Level 2

I need multiple drop box teams for different customers. It is not practical for everyone to create multiple e-mail addresses for each dropbox. Is there a solution for one person to be on different teams without having multiple e-mail addresses?

Latest Update
Nancy
Dropbox Staff
 
Status changed to: Closed
61 Comments
Walter
Dropbox Staff
 
Status changed to: Gathering Support
GingerJane
New member | Level 2

I'm a consultant and my clients often ask me to use their email addresses and access their shared Business accounts.  I need to be able to sync multiple accounts so that i can easily switch between the two accounts without having to log in and out.   Thanks. 

kcdarp
New member | Level 2

I was just considering switching back to Dropbox and using Dropbox for business yet this issue is a deal-breaker. I have a lot of freelancers on my team and they need to use my business domain with folders shared with my clients, yet they have other clients as well, with a different email address. None of the workarounds mentioned her are practical for my team. We use Adobe Creative Suite and you can easily access the files you need through the browser. I guess we will stick with Box.

cw2021
New member | Level 2

Our business manages a paid DropBox business account for our business, AND we manage a paid DropBox business account for a client (using a different business email) that is used a file exchange and file approval depository.  I would love if MULTIPLE business accounts can show up in Mac Finder and I wouldn't have to log in and out constantly. 

Suggest enhancing the DropBox dashboard to have a "switch" that allows me to switch between accounts. Or can two (2) folders show up on my Mac Finder file structure, one for each business account, and quite frankly a third for my personal dropbox...

IanSp
Explorer | Level 4

I am an independent contractor.  I need to share files with several clients each with their own DB business account. I am currently a member of 3 separate accounts. I have 3 User profiles on my PC to support this. This is ridiculous. 

 

I have a unique e-mail for each account. The files (CAD) have to be opened with reference to other files in the structure so they HAVE to sync to my PC for me to open them and using the DB web interface just won't work. As such I have to sync each with a unique personal DB account. To do this I have to create a unique USER PROFILES on my PC for EACH Customer. It is tedious in the extreme to have to keep swapping between these User logons.

 

DB's excuse for this torture is to suggest this is a security concern to stop cross contamination of data across business accounts. This is not valid. It's not DB 's role to determine this as it's my normal and constant role to stop this with all my transactions (eg e-mail) not just DB files. Besides DB's workaround to set up multiple user profiles on the same PC doesn't prevent this in any case.

 

I've been raising this issue with DB every year for the last 3 years, as has this thread. Isn't it about time this 'normal' working situation is handled efficiently by DB????

Server_Align
Collaborator | Level 10

@IanSp 

 

Create a folder such as C:\DB then C:\User1 C:\User2 C:\User3

(replace User? with the names of the accounts or email or whatever you want)

Login to each user profile and move the dropbox folders to said matching user C:\DB\User? So it's like C:\DB\User?\Dropbox (blah blah)

 

Return to your primary profile, and assign full file access to it in C:\DB. 

(not always needed but sometimes access permissions are missing)

 

On your primary profile desktop right-click and select a NEW shortcut, enter

C:\Windows\System32\runas.exe /savecred /user:USER2 "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" 

Run the Shortcut and enter the username and password for USER2 (one-off action)

Repeat again for USER3, 

(USER? is the user profile names of User2 and User3 I'm assuming that the primary profile is USER1 here, if not make 3 shortcuts and do USER1 as well)

 

Optionally copy these to shortcuts to the startup group.

 

All 3 Dropbox will now start within the primary profile.

 

* see you need a profile for each dropbox, but you don't need to load the profile to run the dropbox application. RUNAS.EXE will run the application in the right security context of the profile mentioned in the /USER: switch, while the application runs in whatever profile you launch it in.

 

I run 2 DB's right now, I used to run 4. But have switched to OneDrive for better cloud co-authoring support. This method of multi-launch has worked with Dropbox for many years and should continue to do so forever since that is how windows works.

IanSp
Explorer | Level 4

Server_Align: Sorry for the delayed response, other things got in the way. Thanks for your great perspective. I'm trying to set this up as you suggest but when I get to running the shortcut, the console window suggests it's starting the DB client but only asks for a PW (no User prompt) and importantly I'm not able to enter any text to complete this part. I'll be looking over your instructions again to see if I missed something, but do you have any suggestions? Thanks!

Server_Align
Collaborator | Level 10

Sorry I wrote that all off the top of my head

Besides copying this from the shortcut "C:\Windows\System32\runas.exe /savecred /user:USER2 "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe"

 

Ok so the window doesn't ask for the username that's on the command line, my bad.

The password does not appear as you type it either, totally forgot that since you only need to enter it once.

 

I can assure you it works, down here in NZ at least.

Icontray.png

melissabreau
New member | Level 2

I'm in the unique position of being the admin for 2 different business dropbox accounts — and right now the only option to share files between them is to share a folder with my personal email. I'd love to be able to either share a folder between 2 businesses (so everyone in the business can see it) or toggle between both businesses in my dropbox folder/app on my computer. 

 

I'm working from a Mac, and right now it will only let me access one business account + my personal folder. 

 

In my particular use case, I run a marketing agency and have a major client who I handle a lot of large files and media for, so they set up their own account. As a work around, I've shared the relevant folders with my other account, but that means I can't add those folders to the main folder (it shows up within my personal folder) or give any of my team access to it from that account, which makes things difficult. I'd love for an option that made this more seamless — I can't be the only one with 2 paid business accounts! 🙂 

Walter
Dropbox Staff

Thank you for your idea, while we can’t take every idea forward we do regularly re-review and will update you if anything changes!

Status changed to: Not for right now
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