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Beta not letting me join even though email received

Beta not letting me join even though email received

Mark719
Explorer | Level 3
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I recently joined the Beta for co-authoring and received an email from Dropbox that I could join.  I followed the instructions to login from Word but through the login process, it said I needed to request to be a part of the Beta again.  Unsure why I received an email saying the Beta was ready for me to login but then it did not work.  

1 Accepted Solution

Accepted Solutions

Choi Hyun
Dropbox Product Manager
Go to solution

Hi,

Thanks for reaching out and apologies for the issue. Can you try going through the instructions again to log in?

Feel free to reach out again for any feedback or bug you're seeing.

Cheers,

View solution in original post

3 Replies 3

Choi Hyun
Dropbox Product Manager
Go to solution

Hi,

Thanks for reaching out and apologies for the issue. Can you try going through the instructions again to log in?

Feel free to reach out again for any feedback or bug you're seeing.

Cheers,

Mark719
Explorer | Level 3
Go to solution

It worked.  I'm up and running.  Thanks.

Jarrel
New member | Level 2
Go to solution

I'm experiencing the same issue. Any ideas?

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Top contributors to this post

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    Jarrel New member | Level 2
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    Mark719 Explorer | Level 3
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    Choi Hyun Dropbox Product Manager
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