Comments on Paper docs: Allow a comment to be retained/visible, but marked as resolved

[krinri]

Context:

We often use comments as a way for multiple people to add to a coversation about whatever's highlighted on the page.

Problem:
Comments fall into three general use cases:

1. A comment that, once addressed, can be marked as "resolved" and hidden from the doc.
2. A comment that hasn't been addressed (is "unresolved") and that should stay visible on the doc.
3. A comment that, once adressed, we want to keep around for historical context and visibility, but we want to make it clear that that comment is "resolved" in the sense that we don't expect any other action on it.

Suggestion:

Can there be a third state for comments to meet the needs of the third use case above? Ideally, I'd like to be able to see at a glance, for all comments on the page, whether the comment is resolved or not, and I want to separately decide whether I want to hide a resolved comment. (Maybe there is a use case for hiding an unresolved comment, but that's not my specific suggestion.) Decoupling "resolved" and "hidden" would be greatly appreciated!

[Walter]

This idea has been closed as it has reached the end of the Share an Idea process.

[Khalid O.]

This would be really useful!

Currently a comment box just has the option "Resolve", which resolves and hides it, would be ace it was two options: "Resolve" | "Hide". 

Resolving should change the color or fade it a bit, "Hide" hides.

Ideally there should still be a way to see hidden comments easily.

[mesquela]

Keeping the history of a document in real time would be very helpful.

[KarlHeinzKuehnast]

Wie komme ich da rein ?.

[Anowar Hossain]

Hi

[thedayismine]

I second this.

[Walter]

Thank you for your idea, while we can’t take every idea forward we do regularly re-review and will update you if anything changes!

[krinri]

Hi, @Walter . I noticed on some other issues, they were closed due to "inactivity" even though they had a lot of votes and some comments. I didn't see any need for people to comment further, as the issue was covered, and the system used here doesn't make it super easy to find topics to vote on, so I'm not sure that "inactivity" is a reason to close requests. For instance, some of the issues that were closed I still very much would like, but there's no reason for me to comment on them to make them "active." The next steps given were to make a new feature request, but that means all the previous votes would be lost, which doesn't make sense. Would you all reconsider your system around closing when the issue is "inactive"? It also means that I can't comment directly on those closed issues to say "hey no this should still be active bc I would still like this and I'm still here using Paper daily." Thanks for your consideration!

[Walter]

This idea has been closed as it has reached the end of the Share an Idea process.