cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues updated. Learn more

default

no

Highlighted

I have noticed a major bug when using Paper on Safari. Can you help?

Level 2

Paper causes a major Safari bug for me. I know how unlikely that sounds, but here's what happens perhaps once a day: Every Paper tab goes blank. These tabs will not refresh. The X to close tabs on Safari disappear on ALL tabs. Safari will not quit and must for Force Quit.

Certainly this is a Safari bug, but only Paper causes it, and only Paper tabs are affected (except for the missing X to close which affects all open tabs). Unlikely and strange, for sure. But true.

OSX 10.11.6 El Capitan, latest Safari on mid 2015 Macbook Pro 15"

Otherwise I love using Paper. Great design choices and super responsive. Good work.

3 Replies

Re: Major Safari bug

Level 2

I get the same. And docs won’t load.

Only on Safari. Chrome is fine.

Almost same setup as OP — OSX 10.11.6 El Capitan, latest Safari on mid 2014 Macbook Pro 15"

Reply
Loading...

Re: Major Safari bug

Level 2

When I print in Safari it basically crashes the browser - have to restart. 

Reply
Loading...

Re: Major Safari bug

Dropboxer
Hi Tarver,

That is an issue that sucks! Are you still seeing this when you use Paper with Safari?

If you are could you please send us a ticket as this is something the Paper team would like to identify and resolve.

www.dropbox.com/support

Thanks,
Fearg

Did you find my post helpful? If it answers your question, please mark 'Accept as Solution" below so other users can find it quickly! slightly smiling face


Reply
Loading...
Dropbox Paper

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I have noticed a major bug when using Paper on Safari. Can you help?
1,185 Views
3 Replies
0 Likes
Who's talking
Top contributors to this post