We’ve been keen users of Hackpad here in the UK Government for a few years now. We would like to migrate to Dropbox Paper, but it’s not currently accessible using a screen-reader.
We have vision impaired users who rely on screen-readers and we have a responsibility to support them.
We’ve looked at the code and the main issue appears to be that the application role is applied to the entire UI. This causes screen readers to stop intercepting keyboard commands and pass them back through to the browser instead.
The upshot is that a screen reader is stripped of its usual shortcuts and navigational commands, making the app unusable unless scripting is used to provide the expected keyboard support.
Collaboration tools like Paper can have a huge impact on the lives of people with access needs, but only if they're built to support the full range of technologies that people use.
Working in government on designing services, I need to be able to access knowledge being shared by colleagues across government and also take part in the discussions. As a screen reader user I struggle to do this with both Hackpad and Paper. I'm sure as a business you'd like your products and services to be used by as many people as possible, including those who have access needs.
We can't use a collaboration tool that excludes some of our most crucial team members, just because they happen to rely on screen-readers.
It would be lovely to be able to experiment with Dropbox Paper but right now, we can't even consider it.
Please fix this, Dropbox.
The web is for everyone - by making Dropbox Paper more accessible we can use it across our teams, otherwise we have to look at alternatives.
We'd love to use Dropbox paper as our collaboration tool - but unfortunately are unable to due to a number of accessibility issues, particularly that a number of our colleagues who use screen readers wouldn't be able to participate.