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Why can't I see the index on the left side of my Paper doc?

Level 3

I had a file that had the index on the left hand side for a long time (since inception of said file).  Now, I can no longer see the index.  The file isn't changed, but it just takes longer for me to find what I am looking for.

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9 Replies

Re: Index disappeared for file

Dropboxer
Hey there, @Dandyhand.
 
Can you let me know what you see when you hover your mouse over to the left side of the file where the index should be?
 
Looking forward to your reply - Thanks!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Index disappeared for file

Level 3

I was able to get the index to pop up when I was trying to take a screenshot, but it doesn't just work on hover, like it did before.

 

Blue bar on the left, white open space to the middle/right.

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Re: Index disappeared for file

Super User

Would you be able to send a screenshot of what you see on the left?

Also - have you tried another browser?

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Re: Index disappeared for file

Level 3

I think I figured it out.  Whenever I press the "esc" key, it pops up.  Weird that this will be the way to do things now, but I am ok with it.

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Re: Index disappeared for file

Dropboxer
Hey peeps, sorry for the tardy reply!
 
I’m glad to hear you have this sorted out @Dandyhand, please let me know if you are unable to access the index again and I’d be more than happy to help.
 
Keep me updated - Cheers!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Index disappeared for file

Level 3

I am ok with pressing the Esc key if that is what it now is bound to, but it doesn't show when you just click on a document.  Tested in Chrome and Firefox.

 

Also, for whatever reason, I cannot attach a photo with the button below, so I am just putting it in as a photo.Screen Shot 2019-04-15 at 10.27.05 AM copy.jpg

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Re: Index disappeared for file

Dropboxer
Hey @Dandyhand
 
@Daphne has inquired about this behavior internally & we have an update for you. If you dismiss the sidebar, you'll be able to see the index on the left. This is currently part of an experiment to help you access docs inside a folder easily & we appreciate all the time you devoted to write us your feedback on this on our Community. 
 
We’re both following this thread, so please feel free to check back with us here if you have more thoughts or questions. Cheers! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Questions asked in the community will likely receive an answer within 4 hours!)

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Re: Index disappeared for file

Level 3

Besides pressing Esc to dismiss the sidebar, is there a button I should be looking for to formally dismiss the sidebar?  Like and arrow that faces to the left to pop in and an arrow facing to the right to pop in?  Because I don't see a visualization of this playing out.

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Re: Index disappeared for file

Dropboxer
Hey there @Dandyhand,
 
You should be able to see an “x” in the top right corner of the sidebar which you can click to dismiss it. I believe this may have just been cut out of the screenshot that you provided before.
 
Let me know if you have any other questions - Thanks!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Why can't I see the index on the left side of my Paper doc?
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