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Known issues - updated June 14th see more

delay on email notification

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Level 2

delay on email notification

Hi,

 

I've been getting hours of delay on receiving email notification for all things that happened on my Paper Dropbox. it used to be ok in 2015. Did I miss anything?

 

I use Paper to assign task for my VA so a real time update is needed to make sure we're on the right track.

 

Thanks for any suggestions

3 Replies
Community Manager

Re: delay on email notification

Hi there

On Paper:
- If you click on the notifications icon on the top right -> settings (gear icon) -> you can set to receive immediate notifications, daily digests, etc.

Hope this helps


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Level 5

Re: delay on email notification

That was helpful.  My issue is that the emails are still slow to be released AND more importantly when I tag myself to a task I don't ever get an email with the task.  Why would that be?

Level 2

Re: delay on email notification

thanks but no luck, still have the same delay. Here's what I see on my setting and there's no option to receive immediate notification, http://prntscr.com/e9raxt

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