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로그인 문제 (Login issues - Help)

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로그인 문제 (Login issues - Help)

New member | Level 2

분명 같은 비밀번호인데도

어떤 때는 됐다가 어떤 때는 안 돼요

비밀번호 바꾸고 난 직후 로그인해도 바꾼 비밀번호로 로그인이 안 될 때도 있어요

왜 이런가요?

1 Reply 1
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Re: 로그인 문제

Dropboxer

@usb1012 님,이 문제를 검토해 드리겠습니다.

 

무슨 일이 일어나고 있는지 더 잘 이해하기 위해 조금 더 많은 정보가 필요합니다. 예를 들면 다음과 같습니다:

  • 오류 메시지가 표시됩니까? 그렇다면 개인 정보를 표시하지 않고 스크린 샷을 보내 주시겠습니까?
  • 데스크톱 응용 프로그램, 모바일 응용 프로그램 또는 Dropbox 웹 사이트를 사용하십니까?

답장을 기다리겠습니다!

 

추신. 번역 된 버전의 게시물을 포함 시켰습니다. 오류를 용서해주십시오.

 

Hey @usb102, I'd be more than happy to help look into this with you. 

 

I'll just need a bit more information so as to have a better understanding of what's happening. For example, are you:

  • Getting any error messages? If so, could you send me a screenshot (without any personal details showing)? 
  • Using the desktop application, mobile application, or the Dropbox website?

Looking forward to hearing back from you!

 

PS. I included a translated version of my post, please excuse any errors. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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