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100 GB of Dropbox space for 12 months with Lenovo

100 GB of Dropbox space for 12 months with Lenovo

Explorer | Level 4

Hi,

I bought a Lenovo Computer, which has free 100 gb space for 1 year. I just logged in dropbox and now i can't see 100 gb space, there is just 2 gb. How can i solve this problem? Did anyone bought Lenovo with this gift?

3 Replies 3

Re: 100 GB of Dropbox space for 12 months with Lenovo

Dropboxer

Hi there @Ersay, let's see what we can find on this. 

 

Have you already redeemed a promotion on a Lenovo device in the past by any chance?

 

You can check this out by looking through your Plan tab.

 

Also, did you get a prompt to sign in to your Dropbox account or create a new Dropbox account the first time you launched the desktop app?

 

Give me a shout with any updates, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: 100 GB of Dropbox space for 12 months with Lenovo

Explorer | Level 4

Hi Lusil,

This is my first Lenovo laptop and first time i am using dropbox.

I checked my plan and other things but there is nothing about that promotion.

Yes I got a prompt to create a account and it is where i saw the promotion, there was dropbox space, xbox pass, office pack bla bla.. well, i just created an account and i got a mail like "just one step to complete your dropbox setup" and next day i completed all then i downloaded dropbox, logged in but there is no 100gb space.

Re: 100 GB of Dropbox space for 12 months with Lenovo

Dropboxer
The best course of action to look into this a bit more would be to go to ticket. 

I've sent you one, so whenever you have the chance, just check your inbox and we'll go from there. 

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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