Dropbox accounts & billing
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Dropbox has taken money from my credit card account without authorisation, how do I get it back?
@Mayu1010 wrote:
Dropbox has taken money from my credit card account without authorisation, how do I get it back?
You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank first.
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