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25GB Dropbox space for buying a HP computer

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25GB Dropbox space for buying a HP computer

Helpful | Level 6

Hi, I recently bought a new HP computer that I registered. I would get 25GB space for a year in my Dropbox account. Till now that didn't happen. I contacted HP but they told me I have to contact Dropbox. Can you tell me when you are going to add that extra space.
Thanks Marij Franken

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Re: 25GB Dropbox space for buying a HP computer

Dropboxer

HI @MarijFr; thanks for posting on our Community!

 

Do you, perhaps, happen to have used the same promotion for an HP device you bought in the past? 

 

As per the relevant Help Center article, you're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices.

 

Let me know if that's not the case and we'll take it from there, Marij. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
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Re: 25GB Dropbox space for buying a HP computer

Dropboxer

HI @MarijFr; thanks for posting on our Community!

 

Do you, perhaps, happen to have used the same promotion for an HP device you bought in the past? 

 

As per the relevant Help Center article, you're only eligible to redeem the same type of promotional deal once. For example, you can't redeem the HP promotion more than once, even if you buy multiple eligible HP devices.

 

Let me know if that's not the case and we'll take it from there, Marij. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: 25GB Dropbox space for buying a HP computer

Helpful | Level 6

Yes, I did. A few years ago I bought a HP laptop. I than got the 25GB space for a year.
I do find it strange that this isn't mentioned. At least I didn't read it anywere.
Anyway thanks for replying
Marij

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