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A client shared a huge folder with me but it went into my personal Dropbox...

A client shared a huge folder with me but it went into my personal Dropbox...

carpedog1963
Explorer | Level 4

and I had to purchase more space. This doesn't seem right. How do I fix this?

2 Accepted Solutions

Accepted Solutions

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

Rich
Super User II

That's completely normal. When you join a shared folder it's added to your account and is counted against your storage quota.

 

 

If you only need to download the files and don't need the ability to edit or add files back to the folder, ask the owner to send you a Share Link to the folder instead. A Share Link will allow you to view and download the files without a Dropbox account.

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Re: client shared huge folder with me but it went into my personal Dropbox , , ,

Rich
Super User II
It depends what your needs are, and what you're trying to accomplish. If you're an individual, you likely don't need a Business account of your own, and I'm not sure where you would benefit from one based on the scenario above. Also, Business pricing is per month, per user, with a 3-user minimum, so check those prices and read the page carefully before you sign up for Business if that's your intent.

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8 Replies 8

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

Rich
Super User II

That's completely normal. When you join a shared folder it's added to your account and is counted against your storage quota.

 

 

If you only need to download the files and don't need the ability to edit or add files back to the folder, ask the owner to send you a Share Link to the folder instead. A Share Link will allow you to view and download the files without a Dropbox account.

View solution in original post

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

carpedog1963
Explorer | Level 4
I'm paying $12.99 a month. Do you think it would be worthwhile to upgrade to Business ($17.99), then?

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

Rich
Super User II
It depends what your needs are, and what you're trying to accomplish. If you're an individual, you likely don't need a Business account of your own, and I'm not sure where you would benefit from one based on the scenario above. Also, Business pricing is per month, per user, with a 3-user minimum, so check those prices and read the page carefully before you sign up for Business if that's your intent.

View solution in original post

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

kp3
New member | Level 2

UGH, I have one BIG client and we work out of the same folder (they shared folder and pay for a business account) BUT MY account loses space? Dropbox is double dipping if I have to buy more space too!

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

Rich
Super User II
The folder exists in your account so it takes space in your account. Your account cannot benefit from someone else's paid upgrade. If they pay for a Dropbox Business account then you can have them invite you to the team using one of their paid licenses so you can share their space. Just be sure to use a new Dropbox account to join their team or you'll end up merging your current account into theirs (you'd lose your account and they'd own it, along with your files).

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

kp3
New member | Level 2
Hi Rich,

That is a helpful response. I just did a chat w Dropbox and they said I had to pay...SO thanks! I'll send to my client, and I'm opening a NEW account.

tyvm,
Kitty

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

carpedog1963
Explorer | Level 4

At $12.99 a month, consider it part of your business overhead.

Re: client shared huge folder with me but it went into my personal Dropbox , , ,

kp3
New member | Level 2

I already pay for another storage software, which is cheaper with more space. Dropbox was my send files back & forth to small clients, was not expecting one big client to hog all my space...BUT now I understand how the game is played.

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Top contributors to this post

  • User avatar
    kp3 New member | Level 2
  • User avatar
    carpedog1963 Explorer | Level 4
  • User avatar
    Rich Super User II
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