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About Family plan...

anyshin
Helpful | Level 6

Can I use the 'Family plan' for acquaintances who are not real family members?
And is each user protected for their account?

1 Accepted Solution

Accepted Solutions

Re: About Family plan...

anyshin
Helpful | Level 6

When I changed the language in the settings, the link to change to the family plan disappeared. I am currently reviewing it and I want the link to be visible again.

View solution in original post

7 Replies 7

Re: About Family plan...

Walter
Dropboxer

Hi @anyshin; how are you today?

 

Even though it's called the Family plan, of course you can use it with anyone you want as long as they're 13 years old and above.

 

In addition, each member of a Dropbox Family plan will have their own, private account. Only the files you choose to share can be viewed or edited by others. 

 

For more information, please take a look at the relevant Help Center article:

 

https://help.dropbox.com/accounts-billing/plans-upgrades/dropbox-family-faqs

 

I hope this helps and please let me know if you have any more questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: About Family plan...

anyshin
Helpful | Level 6

This is an additional question.
What is the size of the storage capacity of the personal account of each member of the Dropbox Family?
Also, what is the size of the storage capacity that can be shared?

Re: About Family plan...

Rich
Super User II

@anyshin wrote:
What is the size of the storage capacity of the personal account of each member of the Dropbox Family?
Also, what is the size of the storage capacity that can be shared?

The Family plan includes 2TB of space, to be shared by all members of the "family." I don't believe there's a set amount for each member. It's just a single pool of space to be shared.

 

Re: About Family plan...

anyshin
Helpful | Level 6

When I changed the language in the settings, the link to change to the family plan disappeared. I am currently reviewing it and I want the link to be visible again.

View solution in original post

Re: About Family plan...

Daphne
Dropboxer

Hey there @anyshin!

 

Can you try changing the language back to what you had it as previously to see if that does the trick, and shows you the link again?

 

Hope that helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Family Plan - when linked to business account

TRuss05
New member | Level 2

I have long wanted a Dropbox Family Plan to be introduced and it finally has been. I have been a long term personal plus plan user and also have a linked business plan (separate work email).

 

If you have a personal account linked to a business account you can't sign up for a family plan under your personal account......

 

This needs to be changed ASAP!

Re: Family Plan - when linked to business account

Lusil
Dropboxer

Hi there @TRuss05, thanks for reaching out to us. 

 

Currently, you can’t join a Family plan with an email associated with a Dropbox Business account. 

 

However, thank you for taking the time to share your feedback with us. 

 

If you have any other questions or thoughts, don't hesitate to get back to us. 

 

In the meantime, I hope you have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Who's talking

Top contributors to this post

  • User avatar
    Lusil Dropboxer
  • User avatar
    TRuss05 New member | Level 2
  • User avatar
    Daphne Dropboxer
  • User avatar
    anyshin Helpful | Level 6
  • User avatar
    Rich Super User II
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