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About my Dell 20 GB promotional space

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About my Dell 20 GB promotional space

Explorer | Level 3

I have a new Dell laptop purchased FROM Dell. A 20GB promo prompts me to create a Dropbox account. Then I am prompted to install Dropbox. I confirmed the account after receiving a welcome email, by logging on FROM the new Dell laptop.

 

What's the deal? New computer, factory installed Windows, new user was created upon startup.

 

Deal or no deal?

3 Replies 3
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Re: Dell promo

Dropboxer

Hi @arvineewing, thanks for dropping by. 

 

You're right, the 20 GB Dell promotional space is offered to new Dropbox users only. 

 

After following all these steps, did you not receive the additional storage?

 

You can check this by going to your Plan tab online. 

 

Have a look at it and let me know what you find. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dell promo

Explorer | Level 3

Respectfully, did you read the details of my post? I created a NEW dropbox account. 

 

This is the 3rd computer with a promo I've purchased, and as the others, creating a new account for: 2GB.

 

And this is for the 1 user, the first Windows account you are prompted to create when starting up the computer for the first time.

 

 

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Re: Dell promo

Dropboxer

To have a better look into this then, I've sent you a ticket. 

 

Whenever you get the chance, have a look at your inbox and we'll go from there. 

 

Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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