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***Accessing account with expired email***

***Accessing account with expired email***

suki00
New member | Level 2

Hey *emergency* 

 

I need to access an old account that has an expired email. When I try and logon I am asked to enter a 6 digit code which is sent to the expired email. Please help. 

1 Reply 1

Re: ***Accessing account with expired email***

Mark
Super User II

You need to use the emergency backup codes you were given when setting up the 2 factor authentication. 

 

I'm afraid without that, or access to the email, you cannot gain access. 


 


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    Mark Super User II
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