cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you an educator? Well we want to hear from you, so check out some tools we think might help you out here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Accessing an old account

Accessing an old account

Markos1
New member | Level 2

Hi. I have an old dropbox account for which I paid a subscription. I've got a feeling that the subscription has lapsed but I was still able to access the account which was useful for depositing files for archiving from my active account when this was reaching capacity. Having recently got an upgraded PC at work, the shortcut to this account has gone but I can't find a way of accessing the account. The switch account facility only allows me to switch between the current active accounts which I share with a team. I am quite happy to start subscribing again to get this account going again but I've no idea how to do this! It's important because I have a load of files which I need to get to every now and then. Can anybody help?

1 Reply 1

Re: Accessing an old account

Mark
Super User II

All you need to do is log in to it at www.dropbox.com with the account username and password 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Poll
We love to learn from the educators who use Dropbox. Whether you teach kids, teens, adults or a combination of all three, we want to know what apps and integrations you use with Dropbox to help with teaching. Which of the ones below is your favorite, or most used tool?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?