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Accessing dropbox accounts of family members who have passed

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Accessing dropbox accounts of family members who have passed

New member | Level 2

I am looking to access my late sister's dropbox account as this is where she stored all of her family photos.  She passed away fairly suddenly and we did not think to ask her for any of this information.  Is there a way to gain access? 

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Re: Accessing dropbox accounts of family members who have passed

Dropboxer

Hi @16Seastar8; welcome to the Dropbox Community and sorry to hear about your loss. 

 

Since we have a dedicated Help Center article about such unfortunate cases, I'd suggest starting from there:

 

Let me know if you have any follow up questions please. 

 

With sincere Condolences. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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