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Accessing my Account Settings to make changes

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Accessing my Account Settings to make changes

New member | Level 2

I can't seem to access "Settings" on my Dropbox page in order to make changes. I clicked on my "Avatar" that is showing on the top right-hand side of the screen bu Settings does not appear. Any suggestion?

1 Accepted Solution

Accepted Solutions
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Re: Accessing my Account Settings to make changes

Dropboxer

Hi @SJ2002, thanks for joining the Community!

 

Could you try accessing this link, which should bring you to the same area?

 

If you can’t access it, could you try switching browsers to see if this helps? Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Accessing my Account Settings to make changes

Dropboxer

Hi @SJ2002, thanks for joining the Community!

 

Could you try accessing this link, which should bring you to the same area?

 

If you can’t access it, could you try switching browsers to see if this helps? Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Accessing my Account Settings to make changes

New member | Level 2

It worked - thank you Jay!

Highlighted

Re: Accessing my Account Settings to make changes

Dropboxer

That's great news, @SJ2002!

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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