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Account closed a very long time ago - is there any way to retrieve my files?

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Account closed a very long time ago - is there any way to retrieve my files?

New member | Level 2

Hello,

My account was closed a very long time ago, as in about two years ago. This may be entirely a long shot, but is there any way to still retrieve any of these files or reactivate my account? I've just checked and I only recieved one email alert, that being quite a while ago, and that also being the email that notified me of my account closure.

Thanks, 

Holland

1 Accepted Solution

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Re: Account closed a very long time ago - is there any way to retrieve my files?

Dropboxer

Hi @hvenhuizen; welcome to the Community!

 

I'm afraid I have to be the bad news' bearer hear, but you won't be able to recover an account that was closed due to inactivity two years ago.

 

I wish I had a better answer for you Holland 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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6 Replies 6
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Re: Account closed a very long time ago - is there any way to retrieve my files?

Dropboxer

Hi @hvenhuizen; welcome to the Community!

 

I'm afraid I have to be the bad news' bearer hear, but you won't be able to recover an account that was closed due to inactivity two years ago.

 

I wish I had a better answer for you Holland 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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View solution in original post

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Re: Account closed a very long time ago - is there any way to retrieve my files?

New member | Level 2

Darn! Well, that's okay. Thanks for your reply anyways!

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Closed account

New member | Level 2

My account was deleted back in 2017 (which i just realized). Is the ANY way I can have the data back from my account (i know its a long shot but I am just exploring this as my last option)? 

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Re: Closed account

Dropboxer

Hi @Mihir1; how are you today?

 

As your query echoes the OP here, I moved your post under this thread to keep things neat around the Community!

 

In short, unfortunately, you won't be able to restore an account that was deleted so long ago.

 

Let me know if you have any more questions! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Closed account

New member | Level 2

This just seem so extreme from a company that their point of existing is to store files. My account was closed last year, is there absolutely no way of recovering my files? Please help.

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Re: Account closed a very long time ago - is there any way to retrieve my files?

New member | Level 2

My account was deleted just Aug 2019.  Is it possible to recover anything from that account?

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