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Account closed due to inactivity .Unable to raise support ticket

Account closed due to inactivity .Unable to raise support ticket

juitimage
New member | Level 2

My account was closed due to inactivity .Now my data is deleted and I am unable to raise a support ticket. Please advise how I can restore my data

1 Reply 1

Re: Account closed due to inactivity .Unable to raise support ticket

Walter
Dropboxer
Hey there @juitimage; thanks for posting on our Community and sorry to hear about this. 

If your account was indeed closed due to inactivity, I'm afraid there's no way to recover any of the files stored there from our end. 

Out of curiosity though, when was the last time you accessed the account? Did you receive any emails alerting you about this? 

Keep us posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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