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Account not recognized

Account not recognized

John F
New member | Level 2

Hey guys, I recently created a dropbox account for my internship with a company that had a dropbox page.  However, my company email does not get linked to their documents when I sign in.  Is anybody else having a similar problem?  Also, when I go to confirm the email address that I am using, they don't send the email.

 

1 Reply 1

Re: Account not recognized

Lusil
Dropboxer
Hi there @John F, thanks for reaching out to us. 

In order to use some of our features, you'll need to have a verified Dropbox account. 

If you're not receiving the verification email in your inbox, check your spam folder and add no-reply@dropbox.com to your address book before trying again.

You can find more information about this, here

Let me know how it goes and I'll make sure to get back to you as soon as possible. Cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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