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Account not upgrading

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Account not upgrading

New member | Level 2

Recently purchased an upgrade from the Apple store yet when I sign into my Dropbox account it is still showing basic, despite being charged.

1 Reply 1
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Re: Account not upgrading

Dropboxer

Hi @Heinzaj, thanks for posting on the Community!

 

I'm sorry to hear about this. Could you try the steps in this article to apply the transaction onto your Dropbox account?

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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