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Account registration

coolBiste
Explorer | Level 3

Good noon everyone, I just wanted to ask you why I no longer have access to an account other than this one. It comes directly when you try to register -> error.

18 Replies 18

Re: Account registration

Mark
Super User II

What exactly is the error?

 

If its an old account you've not used in a long time its almost certainly been removed. 


 


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Re: Account registration

coolBiste
Explorer | Level 3

No, I was still able to use it yesterday, but not today.

Re: Account registration

Mark
Super User II

So, what is the error?


 


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Re: Account registration

coolBiste
Explorer | Level 3

?

Re: Account registration

coolBiste
Explorer | Level 3

Login failed

Try again and just enter your email address and password.

 

But I swear I'll put it all in right.

Re: Account registration

coolBiste
Explorer | Level 3

????

Re: Account registration

Mark
Super User II

Have you tried clearing cache? cookies? temp files and maybe a different browser


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: Account registration

coolBiste
Explorer | Level 3
I've tried everything with different platforms.

Re: Account registration

Jay
Dropboxer
Hi @coolBiste, most likely there is an error when entering the email address or password for the account you're trying to access.

Have you tried resetting the password for that email?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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    coolBiste Explorer | Level 3
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    Jay Dropboxer
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    Mark Super User II
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