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Account wrongfully charged - please refund for this month

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Account wrongfully charged - please refund for this month

New member | Level 2

Hi there, 

 

My account was charged without being used as I am no longer working with my company. I was hoping to get a refund for this month of April. 

 

I can provide invoices & receipts for all months paid as well as the credit card info for my account. 

 

 

Thanks. 

1 Reply 1
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Re: Account wrongfully charged - please refund for this month

Dropboxer

Hi @Drew Ashok, thanks for messaging today!

 

As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by logging into your account, clicking this support link and providing as much info as possible. 

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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