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Actual google account deleted with which i have created the dropbox account

New member | Level 2
New member | Level 2

Hi sir,

Actually i have crated the drop box account with mail id [email removed by moderator] but this google account unfortunately deleted and unable to retrieve. So, can i have accessibility of using the same account which i have created and now unale to open as i forgot the password.

Hence please solve my problem and mail me the reply to [email removed by moderator]

Thanks,

With regards,

Neelima Boppana.

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Re: Actual google account deleted with which i have created the dropbox account

Super User II
Super User II

If you no longer have access to the email address associated with your Dropbox account, and you don't know the password to your Dropbox account, then there's usually no way to access the account. Your email address is used to show ownership of a Dropbox account.

 

You can try contacting Support directly, but they likely won't be able to assist you unless you have access to the email address on your account.

 

Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

 

Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).

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