Hi I got charged £95 for Dropbox plus subscription. I used to previously work at Imperial college London and through work, I was signed up to this service. The Dropbox account is linked to that email address which I no longer have access to. I have left my job in August 2020 and I don't understand why this account is still active and why have I been charged. I was able to log on and today I cancelled my subscription. I received an invoice from Dropbox "adjustment for refund". What does that mean? I checked my bank account and I have already been charged this amount. When will I receive my refund and will this amount be automatically credited to my debit card? I would appreciate if someone could get back to me. Thanks, Samira.
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Work Smarter with Dropbox
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.