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After cancelling the trial, what is the new cost? / 取消試用,及費用問題?

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After cancelling the trial, what is the new cost? / 取消試用,及費用問題?

New member | Level 2

我已取消試用,但他寄以下消息到我的信箱
[您還是可以訪問所有檔案,不過帳戶已經降級為Dropbox Basic方案。您的儲存空間會從2,000 GB替換為2 GB。]
請問

我若保留著會被收費嗎?還是要連整個帳戶都刪除才不會收費?謝謝

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Re: After cancelling the trial, what is the new cost? / 取消試用,及費用問題?

Dropboxer

Hi @sa35; welcome to our Community!

 

You seem to have successfully downgraded your account to the free, Basic plan.

 

No charges will apply for this plan as it's free and comes with 2 GB of space. If your files are taking up more than this, then syncing will stop. No files will be deleted and you don't need to delete any of your existing files or your account.

 

I hope this clarifies matters and please let me know if you have any more questions! 

 

Excuse any typos or misspellings in the Chinese version please - I used an online translator:

 

@sa35; 欢迎来到我们的社区!

 

您似乎已成功将帐户降级为免费的基本计划.

 

此计划是免费的,并提供2 GB的空间,因此不会收取任何费用。 如果您的文件占用了更多资源,则同步将停止。 没有文件将被删除,您不需要删除任何现有文件或帐户.

 

我希望这可以澄清问题,如果还有其他问题,请告诉我.

 

请原谅中文输入错误或拼写错误-我使用了在线翻译.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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